Saturday, December 12, 2009
Utah State Parks sees Improvements to Online Reservation System
“We are excited about the new system and upgraded features,” commented Utah State Parks Reservation Manager Emily Hearndon. “Using our customers’ suggestions, we made the online reservations site more informative and functional. The call center still offers the same great service, but now offers customers more options.”
In addition to the new system, the reservation cancellation policy has been improved. Customers may now cancel a reservation up to four days in advance, instead of seven days, giving customers more flexibility. Cancellations made four or more days in advance of the scheduled arrival date (14 days for group sites) will receive a refund less the non-refundable reservation fee and a $5 cancellation fee. Cancellations made less than four days in advance (14 days for group sites) will receive a refund less then non-refundable reservation fee, $5 cancellation fee and first night camping fee.
The reservation office will be closed January 1 to 19 to implement the new system. No new inventory will open during this time. Reservations for April 29 through May 26 can be made beginning January 28 at 7 a.m.
To make a reservation or for more information, please visit http://www.stateparks.utah.gov/ or call 800-322-3770.